Privacy Policy

Introduction

Upset (“we,” “our,” or “us”) operates the Upset mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

Account Information

• Email address (for account creation and authentication)
• Username (publicly visible, chosen by you)
• Password (encrypted, never stored in plain text) — if using email/password sign-in

Profile Information

• Display name (optional)
• Bio (optional)
• Profile picture and banner image (optional, stored via Cloudflare R2)
• Profile visibility preferences

User-Generated Content

• Fight predictions (picks)
• Posts and comments (including attached images)
• Friend connections

In-App Purchases

• Subscription status (active, expired, or none)
• Purchase transaction identifiers
• We do not store your payment method details — all payments are processed by Apple via In-App Purchase

Information Collected Automatically

Usage Data

• App interactions and feature usage
• Pick history and statistics
• Timestamps of activities

Device Information

• Device type and operating system
• App version
• Crash reports and error logs (via Sentry)
• Push notification token (if notifications are enabled)

Information from Third-Party Services

When you sign in using third-party services, we receive:

• Google Sign-In: Email address, name, profile picture URL
• Apple Sign-In: Email address (may be anonymized per your Apple ID settings), name
• Email OTP: We send a verification code to your email address for passwordless sign-in

We do not receive or store your passwords from third-party authentication providers.

How We Use Your Information

We use your information to:

• Create and manage your account
• Enable you to make fight predictions
• Calculate and display your accuracy statistics
• Facilitate social features (friends, leaderboards, posts)
• Send important account notifications
• Improve the App and fix bugs
• Ensure security and prevent fraud
• Comply with legal obligations

Information Sharing

Public Information

The following may be visible to other users based on your privacy settings: username, pick accuracy and statistics, posts and comments, and leaderboard rankings.

Service Providers

We share information with third-party services that help us operate the App:

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, privacy, safety, or property.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

• Account data: Until account deletion
• Pick history: Until account deletion (required for leaderboard integrity)
• Posts and comments: Until deleted by you or account deletion
• Error logs: 90 days

Your Rights and Choices

Access and Portability

You can view your data within the App (profile, picks, statistics).

Correction

You can update your profile information at any time in the App settings.

Deletion

You can delete your account directly in the App (Settings → Delete Account), or by contacting us. This will:

• Delete your profile and account
• Remove your posts and comments
• Remove you from leaderboards
• Cancel any active subscriptions
• Note: Some anonymized statistical data may be retained

Privacy Settings

You can control who sees your profile information, pick history, and statistics. Options: Public, Followers Only, Friends Only, or Private.

Communication Preferences

You can opt out of non-essential notifications in the App settings.

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Encrypted password storage (bcrypt hashing)
• Function-level access control on all database operations
• Regular security audits
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to such transfers. Our primary data storage is in the United States via Convex cloud infrastructure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App, updating the “Last Updated” date, and sending a notification for material changes. Your continued use of the App after changes constitutes acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information.

European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

To exercise these rights, contact us at privacy@upsetmma.app.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@upsetmma.app